Our servers do not come with a transcoding solution pre-installed. However, during the ordering p...

We don't offer IPTV services, but you can use our streaming solutions and obtain a feed from a th...

To cancel your service, please email us at billing@serverroom.net or billing@primcast.com with yo...

To reinstall your OS, navigate to your dashboard and click the "Reinstall OS" button at the top o...

To modify your billing information, simply log in to your account dashboard and click on the "Bil...

If you've recently paid an invoice, please allow 5-10 minutes for your server to come back online...

We accept payments via Credit Card, PayPal, and Crypto.

If you've purchased an instant server, it will be delivered within 5 minutes to 1 hour. For custo...

Once your server is delivered, we'll send you an email with all the details. You can also log in ...